Every stuck ticket used to wait for a human. Now it doesn't have to.
SkillBox moves thousands of bookings a day, and with them refund questions,
missing tickets and venue confusion that used to sit in a queue until someone was
free to reply.
Zenith answers instantly, in the user's own language, and knows when to hand
things to a real person instead of guessing.
This console is where we watch it work: every conversation, every escalation,
in real time.